Where we are

You can find us at
Wales Millennium Centre
Bute Place • Cardiff • CF10 5AL

Please see below for more detailed instructions on how to find us, including both getting to the Wales Millennium Centre, and finding us once you arrive.

By car

We’re easy to reach from outside Cardiff via the M4 motorway. Fort he most reliable directions please use the postcode for the Wales Millennium Centre (CF10 5AL) with your Sat Nav device.

If you are coming from the West leave the M4 at junctin 33 and join the A4232. From the North follow the A470 towards Cardiff and follow signs to Cardiff Bay. From the East leave the M4 at junction 29 and join the A48, follow signs to Cardiff Bay and Wales Millennium Centre.

Public car parks

Cardiff Bay has several car parking facilities. Q-Park Cardiff Bay is opposite Wales Millennium Centre on Pierhead Street and is open 24 hours a day, use CF10 4PH to navigate to the correct address. Q-Park discounted parking can be booked when you check out your order. Please note it must be purchased before entering the car park. Your e-ticket or paper ticket will have a QR or barcode; just scan the code holding it a few centimetres away on the scanners as you enter the car park. It will turn green and the barriers will lift. Repeat on exit. There are also car parks at the Red Dragon Centre, Mermaid Quay and Havannah Street.

By bus

Cardiff Bus operates several services to the Cardiff Bay area and there is a bus stop outside the front of Wales Millennium Centre. The BayCar connects with Cardiff Queen Street Station, St Mary’s Street and Cardiff Central railway station. Various other routes connect across the city, visit Cardiff Bus website to plan your journey.

By train

Great Western Railway (GWR) run services between West Wales and London Paddington, stopping at Cardiff Central while Transport for Wales (TWF) operate routes throughout Wales. There is a regular train service from Cardiff Queen station to the bay which runs every 12 minutes and takes less than 5 minutes. Visit National Rail Enquiries to plan your journey by rail.

By taxi

You can book taxis via

  • Capital Cabs 02920 777 777

  • Premier Cars 029 2055 5555

  • Dragon’s Taxis 029 2033 3333

The nearest taxi rank is outside Tesco Express in Mermaid Quay.

Disabled parking onsite

For many of our guests at Touch Trust, the easiest place to park is often the disabled bays at the back of WMC. Here there are 17 bookable undercover vehicle spaces available for disabled visitors, accessible from Bute Place, off Pierhead Street.

If you would like to use these when you attend Touch Trust, please let us know in advance and inform us of your vehicle registration.

There is not a specific postcode to reach this carpark through a sat nav, and it can be easy to miss, so it may be helpful to look at the map and images below.

To reach the car park, as shown on the map, please turn left to drive through the entrance by the WNO signs and BBCNOW signs. You will see a barrier- please use the intercom and someone will let you through. The car park is then on your right hand side.

Entering via the Main Building

Touch Trust is easily accessible through the main entrance to the Wales Millennium Centre. To find us, first enter through the main doors at the front of the building.

Entering from these front doors, turn right and walk towards the foyer area of the building. Once you have reached the foyer, turn to face the back of the building. To the right of the public toilets, you will see a set of double doors with a sign for Touch Trust next to them.

Press the button to open the doors, and walk through to the next set of door. On the left, you will see a doorbell for Touch Trust. Please press the doorbell and wait for a member of staff to come and let you through.

Entering via the Stage Door

This route is most suitable for those who are parking in the disabled bays behind the WMC. Opposite the car park, you will see a sign for Stage Door. Please enter here and you will see a reception desk on the left. Please inform someone at the desk that you are here for a session at Touch Trust. The person at the desk will then give us a call and we will come to meet you.

If you prefer to enter from the main building but have parked in the disabled parking bays, there are automatic glass doors to the main building if you carry on down the road past the zebra crossing, as seen below. Then follow the instructions to access Touch Trust via the main building.